Terms of service

Here is the complete English translation of your Terms of Service:

TERMS OF SERVICE – PODIAPATCH

OVERVIEW

Welcome to PodiaPatch! The terms "we", "us", and "our" refer to PodiaPatch. PodiaPatch operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a carefully curated shopping experience (the "Services"). PodiaPatch is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with all policies referred to herein (these "Terms of Service" or "Terms"), describe your rights and obligations when using the Services.

Please read these Terms of Service carefully. By visiting our website, interacting with it, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you may not use or access our Services.

ARTICLE 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given us consent to allow your minor dependents to use these Services on devices you own or control.

To use the Services, including visiting our online store or purchasing products, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You warrant that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, or license your account to third parties.

ARTICLE 2 - OUR PRODUCTS

We make all reasonable efforts to display the colors and images of our products in the store as accurately as possible. However, we cannot guarantee that your device's display of any color will be completely accurate.

All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to limit the sales of products to any person, geographic region, or jurisdiction on an individual basis, and to limit the quantities of any products we offer.

ARTICLE 3 - ORDERS AND AGREEMENT

When you place an order, you make an offer to purchase. The agreement is only definitively established once we confirm the order to you (via an order confirmation email) and your payment has been successfully processed.

We reserve the right to refuse or limit any orders (for example, in cases of suspected fraud, incorrect pricing display, or inventory issues). In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was made.

Purchases are subject to our Refund Policy. Products purchased through our store are intended solely for personal use and not for commercial resale or export.

ARTICLE 4 - PRICES AND PAYMENT

Prices, discounts, and promotions are subject to change without notice. The price charged for a product is the price in effect at the time the order is placed and will be specified in your order confirmation. Unless explicitly stated otherwise, listed prices include VAT, but exclude shipping costs or any potential customs duties.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment card expiration dates, so that we can complete your transactions and contact you as needed.

ARTICLE 5 - DELIVERY AND TRANSFER OF RISK

All delivery times stated by us are indicative and serve as estimates only. We are not liable for delays caused by postal carriers, customs procedures, or other events of force majeure. For more details regarding deliveries, please refer to our Shipping Policy.

Transfer of Risk: In accordance with applicable consumer protection laws, the risk of loss or damage to products passes to you only when you (or a third party designated by you, other than the carrier) have physically taken possession of the products.

ARTICLE 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, trade names, text, images, product reviews, videos, designs, and software, are the property of PodiaPatch, its affiliates, or licensors, and are protected by intellectual property rights.

You may access the website exclusively for personal, non-commercial use. Reproducing, distributing, modifying, or publicly displaying any material from this website without our prior written consent is strictly prohibited.

ARTICLE 7 - OPTIONAL THIRD-PARTY TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge that we provide access to such tools "as is" and "as available", without any warranties or endorsement of any kind. Your use of any optional third-party tools is entirely at your own risk.

ARTICLE 8 - THIRD-PARTY LINKS

Certain content or products available via our Services may include materials from third parties. Hyperlinks on this site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, or privacy policies of these external websites.

ARTICLE 9 - RELATIONSHIP WITH SHOPIFY

PodiaPatch is hosted on the Shopify platform. You agree and acknowledge that Shopify is not a party to the sales agreement between you and PodiaPatch. Shopify cannot be held liable for any damages or claims arising from your transactions with us.

ARTICLE 10 - PRIVACY POLICY

All personal data collected through the website is processed in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy.

ARTICLE 11 - FEEDBACK AND REVIEWS

If, at our request or unsolicited, you send creative ideas, suggestions, product reviews, or other materials (collectively, "Feedback"), you grant us the right to edit, copy, publish, and distribute such Feedback at any time and without restriction. We are under no obligation to maintain Feedback in confidence or to pay compensation for any Feedback.

ARTICLE 12 - ERRORS AND OMISSIONS

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors and to cancel orders if any information on the website was inaccurate at the time your order was placed.

ARTICLE 13 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to infringe upon our intellectual property rights; (d) to harass, abuse, insult, or discriminate; (e) to submit false or misleading information; (f) to upload viruses or malicious code; or (g) to bypass the security features of the website.

ARTICLE 14 - AGENTS (AUTONOMOUS SOFTWARE / AI AGENTS)

14.1 This article applies if you use, or grant authorization to deploy, an "Agent" to access or interact with our website. "Agent" refers to any software, bot, or AI service that performs actions autonomously or semi-autonomously on behalf of a person.

14.2 No Agent may access or use the website unless it identifies itself at all times in its HTTP requests (user-agent string) as: "Agent/[agent name]" and refuses to bypass or simulate CAPTCHAs or human verification measures.

ARTICLE 15 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us.

 

ARTICLE 16 - LEGAL GUARANTEE AND CONFORMITY

In accordance with applicable consumer law, as a consumer, you are entitled to a statutory 2-year guarantee for any lack of conformity that exists upon delivery of the product and becomes apparent within a period of two years from delivery.

If the delivered product is defective or does not conform to the order, you are entitled to free repair or replacement, or if this is impossible or disproportionate, an appropriate price reduction or rescission of the agreement (refund). Any defect must be reported to us via info@podiapatch.com within 2 months of discovery.

ARTICLE 17 - LIMITATION OF LIABILITY

Nothing in these Terms of Service limits or excludes our liability for circumstances where exclusion is not permitted under applicable law, such as in cases of intent, gross negligence, failure to fulfill essential obligations forming the core of the contract, or personal injury or death caused by our negligence.

For all other damages, our total liability is limited to the amount paid by you for the product in question.

ARTICLE 18 - INDEMNIFICATION

You agree to indemnify and hold harmless PodiaPatch, our partners, employees, and suppliers from any claims or demands made by third parties due to or arising out of your breach of these Terms of Service or your violation of any law.

ARTICLE 19 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, without affecting the validity and enforceability of any remaining provisions.

ARTICLE 20 - GOVERNING LAW AND JURISDICTION

These Terms of Service and any agreements under which we provide Services to you shall be governed by and construed in accordance with the laws of the jurisdiction where the company is registered.

In the event of a dispute that cannot be resolved by mutual agreement, the competent courts shall apply. As a consumer, you also retain the right to submit the dispute to the competent consumer court in your own place of residence within the European Union.

ARTICLE 21 - COMPANY AND CONTACT INFORMATION

Questions about these Terms of Service can be sent to info@podiapatch.com.

Our official business details are displayed below:

  • Company Name: Apex Blueprint Ltd

  • Company / VAT Registration Number: 17360438

  • Registered Office Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

  • Customer Service / Contact: info@podiapatch.com